HomeComplaintsTrueFlip.io Casino - Player is experiencing withdrawal problem.

TrueFlip.io Casino - Player is experiencing withdrawal problem.

Amount: €45

TrueFlip.io Casino
Safety Index:Low
Submitted: 15 Nov 2020 | Case closed : 30 Nov 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Iceland complains about an uncertain issue. We rejected the complaint because the player didn't respond to our messages and questions.

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Public
4 years ago

i need the money my son is sick.

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4 years ago

Dear Teresito,

Thank you very much for submitting another complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details. Are you experiencing difficulties regarding a delayed withdrawal?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

 

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Public
3 years ago

Dear Teresito,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

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3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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