Triumph Casino - Player’s struggling to withdraw his winnings.

Three times I have tried to withdraw. My account is fully verified. Three times they dont pay out and say there is a bank problem. My bank confirm no problem and no-one has attempted to send me the funds. Absolute scam artists. DO NOT PLAY AT TRIUMPH

Dear Steve,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand, that a variety and accessibility of payment methods are not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, and contracts with the payment providers and bank restrictions, all have a major influence. Could you please confirm that this were your first withdrawal request in this casino? Have you been advised any specific alternative method to withdraw your winnings? If there’s any relevant communication, please forward it to petronela.k@casino.guru. I believe we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear Steve,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.