Michael from Germany is complaining that Skrill payments don’t work well at TotoGaming Casino. Because of this problem, he is unable to withdraw his money.
TotoGaming Casino - Player is reporting a problem with Skrill payments.
Amount: €4,715
TotoGaming Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.8
TotoGaming Casino has a Safety Index of 5.8, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
5 years ago
Public
Public
5 years ago
Translation
Hello, the company does not pay my money, everything is verified and has already 20 excuses that there are problems with the provider Skrill. I already informed Skrill Limited about this company, which is very doubtful. Skrill is already checking the merchant and informing the licensing authorities of Curacao that Totogaming has payment problems !!!
Please initiate the investigation so that this company does not harm other customers, since I have an amount of 4.715, - € uro at Totogaming since 23.10.2019 in progress, but do not pay !!!! I will also give this to a law firm that will file a lawsuit against this company should I not get this money very soon !!
Automatic translation:
Public
Public
5 years ago
Hello Michael.
Thank you for submitting your complaint through our website. I am sorry to hear about your issue. What exactly did the casino write to you? Did they offer you another payment option?
Public
Public
5 years ago
Translation
Hello Matej,
thanks again for your support! Of course, I also informed the Skrill VIP dealer department accordingly and they then made a breakthrough after having made several contacts with Totogaming and the dealer has transferred the money. Totogaming has not offered me any alternative payment options over time, but has repeatedly pointed to issues with sharing the e-mail code and sharing to Skrill payment. Skrill has also challenged a collaboration with this dealer and got me very Good at this problem Supported. thanks
Edited
Automatic translation:
