The player from Germany seeks clarification regarding their eligibility to play at the casino after being on a blacklist for an extended period.
Tiki Casino - Player seeks confirmation on account eligibility.
Amount: ??
Tiki Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Case opened
Current status
Waiting for Casino Guru to reply
5d 7h 16m 7s
Case summary
2 days ago
Public
Public
3 days ago
Translation
Dear Casino Guru Team,
I have recently registered here.
I would like to know if I am allowed to play at this casino.
I was on a blacklist for this casino and its license for a long time.
Registration with my details was not possible for a long period.
I want you to be a witness as I don't want to encounter any problems.
The registration was successful, and I would like you to invite the casino to discuss and resolve this situation.
Can I play, yes or no?
I can provide all the necessary documents for review.
The casino is not responding to this matter.
I do not want to do anything wrong, and I rely on your support. Thank you, Casino Guru.
I have not made any deposits yet.
The ban was imposed by an unknown person.
Has the ban been lifted now, or why can I register at their casinos again?
I, Cihan Sevencan, fully understand my actions, take full responsibility for my actions and any resulting consequences, and acknowledge all the impacts that gambling can have, including, but not limited to, financial losses. I have no claims against Tikicasino and the company; I have acknowledged the Terms & Conditions on the Tikicasino website. I hereby expressly confirm that I do not have a gambling addiction as per Clause 4.1 and have no claims regarding my account opening."
I do not want to be banned; I want to be allowed to play.
Please help me obtain confirmation that I am allowed to play without any issues.
Automatic translation:
Public
Public
2 days ago
Dear Cihan61,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Tiki Casino.
I checked the website and it seems the casino doesn't operate under any particular valid license.
Please allow me to ask you a few questions, so I can better understand the situation.
- Have you registered only one account in the casino altogether?
- Have you registered this account using truthful and complete personal information?
- Have you previously self-excluded in this casino due to a gambling problem?
- When was the last time you were in contact with casino support and what did you discuss?
Thank you very much in advance for your reply.
Best regards,
Tomas
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