The player from Australia is experiencing difficulties contacting the casino. We rejected the complaint because the player didn't respond to our messages and questions.
They do not reply to complaints, hence no complaints. They do not respond at all.
Dear Aaron,
Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Kristina