The player from United Kingdom has requested a withdrawal. Unfortunately, the payment seems to be delayed. Player’s complaint has been resolved successfully.
The Red Lion Casino - Player’s withdrawal has been delayed.
Amount: €376
The Red Lion Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
1.7
The Red Lion Casino has a Safety Index of 1.7, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
3 years ago
Public
Public
3 years ago
This is for red lion casino
i am having trouble with my withdrawal and contacting this casino for my winnings
they rarely reply to my emails, I have sent in my ID and still unable to make my withdrawal for €376
there was no bonus attached to the winnings therefore no wagering etc...
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Public
3 years ago
Additional comments from the player:
"Account is now verified and have just requested the withdrawal. So will wait a see"
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Public
3 years ago
Dear Sim3251,
Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal.
It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. Assuming that you had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.
Looking forward to hearing from you. Thank you in advance.
Best regards,
Petronela
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3 years ago
Could you please specify the exact date when you've requested the payment? Thank you very much.
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3 years ago
As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thank you very much, Sim3251, for your cooperation and confirmation and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Petronela
Casino.Guru
