HomeComplaintsTez888 Casino - Player’s withdrawal is delayed.

Tez888 Casino - Player’s withdrawal is delayed.

Amount: 4,550 INR

Tez888 Casino
Safety Index:Very low
Submitted: 11 Nov 2023 | Case closed : 28 Nov 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

11 months ago

The player from India had requested a withdrawal but had not received the funds. The Complaints Team attempted to investigate the issue, asking for additional details such as account verification status and withdrawal request timing. Despite extending the response deadline, the player did not provide the necessary information. Consequently, we were unable to further investigate and had to reject the complaint.

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1 year ago

I withdraw my money but I don't receive yet and there is not any customer service one of the biggest froud please don't deposit any one

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1 year ago

Dear saqibmehraj1000,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. 

Please allow me to ask you a few questions, so I can better understand the situation. 

  • Could you please advise if your account has been fully verified?
  • Could you please specify what is the status of your withdrawal and when exactly you requested a withdrawal of your funds?
  • Have you contacted support via email support@tez888.com or via telegram?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

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1 year ago

Dear saqibmehraj1000,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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11 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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