The player's requesting information about the casino.

This casino is not on your list of casinos. I am worried that this is a total scam site. I have deposited 700 euros. Please can you find out about this casino and let me know if it is legit

Dear Casbar1,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Seven Casino. Firstly, I would like to ask you to send a link of the casino to locate it easier.

Also I’m afraid, I will need more information regarding your problem. Please could you elaborate? What exactly is your issue with the casino? I will be waiting for your reply patiently.

Best regards,

Nick

https://seven.casino/

my issue is that I have deposited 700 euros and taken bonuses with some of my deposits and others not. I have won zero but I am worried that the casino could have fake slots but I cannot find any reviews of the casino

I want to inform you that we cannot make a case solely based on what you are describing as I have explained to you a while ago in your previously submitted complaint (here). Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

I understand. At the end of the day it’s my own fault for choosing these casinos. I have won and I have lost at various casinos. I was just checking if the casino was legit based on your knowledge as I notice that you do review hundreds of casinos . Thank you for your help

Hello Casbar1,

As we do not have this casino listed yet, we will definitely add it to our database and the review will be visible this or probably next week.

Thank you anyway for contacting us and I hope we will be able to help you if you will come across any other trouble in the future.

Is there currently anything else we can assist you with?

Dear Casbar1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.