Player's withdrawal is confiscated.

have been using this online platform for the past six months. Initially, they allowed a few withdrawals, which built some trust. However, after these initial transactions, I continued to deposit funds but encountered issues when attempting further withdrawals.

In one instance, a withdrawal was marked as "successful" on the platform, yet I never received the funds in my bank account. Despite providing bank statements as evidence, customer support insisted that the transaction was completed successfully and provided no further assistance. I continued to use the platform, eventually accumulating a balance of 90,000. After submitting two additional withdrawal requests, the platform ceased responding altogether, and my funds remain inaccessible.

Through my experience, I have come to suspect that this platform engages in fraudulent practices, as I am now aware of other users who have faced similar issues. Some customer service representatives even encouraged continued deposits, which resulted in further losses.

I am sharing my experience to raise awareness of this platform’s questionable practices and to urge others to exercise caution when dealing with such sites. I intend to report this issue to the relevant authorities and file a formal complaint with cybercrime units, as well as share my experience on public consumer review platforms.

Dear Bharath24,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals from the casino in the past?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with the help of a bonus?
• Could you please explain what the disputed amount of INR128000 represents in this situation?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas