I played the game for the first time with promo play + deposit,I specifically asked on messenger what the cashout rules,minimum & max limitations & the answer was 60$ minimum & 200$ maximum daily,so I played but lost so I deposited again 10$ without promo & lost that,so I deposited 10$ once again & won 60$,but when I requested my earnings I was told that I had to request 30$ & the rest would be gone...I refused to only request 30$ because that's not what i won,so then they started to tell me that it was 3× the deposit amount which was not mentioned at all when I asked about cashout rules,so I continued to refuse & send them screenshots of the conversation in messenger when they told me the rules,so they kept insisting that I request 30$,so i finally decided to request the 30$ on yesterday and they have continued to read my messages & not respond or send my payment..I need my money now!!! This is unjust, unprofessional & unfair...when I log back in to my account my balance is at 0, but I do have the screenshots of everything
I played the game for the first time with promo play + deposit,I specifically asked on messenger what the cashout rules,minimum & max limitations & the answer was 60$ minimum & 200$ maximum daily,so I played but lost so I deposited again 10$ without promo & lost that,so I deposited 10$ once again & won 60$,but when I requested my earnings I was told that I had to request 30$ & the rest would be gone...I refused to only request 30$ because that's not what i won,so then they started to tell me that it was 3× the deposit amount which was not mentioned at all when I asked about cashout rules,so I continued to refuse & send them screenshots of the conversation in messenger when they told me the rules,so they kept insisting that I request 30$,so i finally decided to request the 30$ on yesterday and they have continued to read my messages & not respond or send my payment..I need my money now!!! This is unjust, unprofessional & unfair...when I log back in to my account my balance is at 0, but I do have the screenshots of everything