HomeComplaintsPlayer’s winnings haven’t been received yet.

Player’s winnings haven’t been received yet.

Amount: 10 ₮

Sharkroulette.com
Submitted: 29 Jan 2024 | Case closed : 01 Feb 2024
Case closed Our verdict

Unjustified complaint

REJECTED

Case summary

9 months ago

The player from India had been waiting for a withdrawal for less than two weeks. The player claimed that the casino had denied his withdrawal request. Upon reviewing the case, we found that the player had violated the casino's terms and conditions by activating multiple free bonuses consecutively without making any real money deposit. As a result, the casino's denial of the withdrawal was found to be in compliance with their terms. We had advised the player to always check the bonus T&Cs before activating any offer to avoid such issues in the future. The complaint was subsequently rejected as the casino was found to have done nothing wrong.

Private
Private
9 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
9 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
9 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
9 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
9 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
9 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news