Player is experiencing an undefined problem.

Information was false about accepting my discover credit card for this site. It was taken from my credit card and I didn't get to use it. Refund me please. Thanks ✋

Dear Ronald,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information and the name, ideally the URL of the casino. Could you please elaborate?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear Ronald,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Please refund my money as I didn't have anything to do with your site. Thanks ✋

From which online casino do you request a refund?

Dear Dudeman91,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.