The player from Argentina had experienced an issue with the Casino Tiger Club platform. His betting history had continuously repeated itself, and new or won bets were not being displayed. The disputed amount in this case was $9300. However, the player did not respond to our queries for further information. Consequently, we were unable to investigate the issue further and had to reject the complaint due to lack of cooperation from the player's side.
test - Player faces betting display issue in Casino Tiger Club.
Amount: $9,300 ARS
test
Safety Index:Struggling casinoSafety Index
We use the Struggling casino rating to identify smaller casinos that didn't manage to reach a large number of players or higher revenues even after being on the market for a relatively long period of time. It doesn't necessarily mean they are bad, but there might be issues if you want to withdraw big winnings.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
6 months ago
Public
Public
6 months ago
Translation
The name of the casino is CASINO TIGER CLUB, but it didn't show up in the drop-down menu so I entered that manually. The issue I'm having is that my betting history keeps repeating itself and my new bets, as well as my won bets, aren't showing up.
Automatic translation:
Public
Public
6 months ago
Dear orosan905,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with CASINO TIGER CLUB.
We'll check the website and add it to our database.
Please allow me to ask you a few questions, so I can better understand the situation.
- Have you contacted support regarding the issue? With what response?
- Could you please explain what the disputed amount ($9300) represents in the situation?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
