The player from Mexico initially deposited 100 pesos, but then the casino demanded an additional 300 pesos to confirm the withdrawal account and password. We investigated the website but decided not to include it in our database. Consequently, the case could not be resolved. It was noted that asking for repeated deposits was a common practice on scam websites.
Player asked for additional deposit to confirm withdrawal.
Amount: Mex$5,000
7.Bet
Submitted: 10 Jun 2024 | Case closed : 18 Jun 2024
Case closed
Our verdict
Other
REJECTED
Case summary
5 months ago
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5 months ago
Translation
First I deposited 100 pesos and now it asks me for 300 to confirm my withdrawal account and my password, the link is this https://www.wingold.club/
Edited by a Casino Guru admin
Automatic translation:
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5 months ago
Dear luisdrezk,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 7.Bet
Please allow me to ask you a few questions, so I can better understand the situation.
- Do I understand correctly you are attempting to withdraw your winnings from the casino?
- Is your account verified? Have you submitted any documents confirming your identity to the casino?
- When was the last time you were in contact with casino support and what did you discuss?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
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5 months ago
Translation
Yes I want to withdraw my profits
They do not ask me for any identity or email verification document at least
It sends me to a telegram chat that is a bot
Automatic translation:
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5 months ago
Thanks for your patience.
We checked the website but opted to not make it part of our database.
As a result, we cannot continue resolving this case.
I would like to point out that asking for repeated deposits from players who already deposited recently to be able to withdraw more money is a practice found on scam websites.
I am sorry we couldn't be of more help and wish you similar issues avoid you in the future. Please do not hesitate to contact us if you run into issues with any online casino in the future.
