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Tomas Bondra

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Complaint replies by Tomas Bondra

English
Dear Tower,We are extending the timer by 7 days. Please, be aware that in cas... 2 hours ago
Thank you very much, natsu55, for providing the necessary information. I will... 2 hours ago
Thank you very much, stevenespie, for providing the necessary information. I ... 2 hours ago
Dear carla2983,We're glad to hear that your issue has been resolved. We'll go... 2 hours ago
Dear dsp99RF, Thank you very much for submitting your complaint. I’m sorry to... 2 hours ago
Dear Ecko,Thank you very much for submitting your complaint. I’m sorry to hea... 3 hours ago
Dear Nhudson82,Thank you very much for submitting your complaint. I’m sorry t... 3 hours ago
Dear CasinoGuruTrustee,Thank you very much for submitting your complaint. I’m... 3 hours ago
Dear Matex0, Thank you very much for submitting your complaint. I’m sorry to ... 3 hours ago
Dear ShineB, Thank you very much for submitting your complaint. I’m sorry to ... 3 hours ago
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