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Peter Matúška

Casino Data Team Lead & Complaint Specialist

Peter leads Casino Data Team and takes care that all casino data is in a good shape. He has started in Casino Guru as a Casino Analyst and was dividing his days in between caring for our newest employees’ needs and attending users seeking help with their online casino complaints. Previously, he used to work in the English and Swiss gastronomy/hospitability sectors for several years. So, Peter has plenty of experience dealing with people and getting them exactly what they need.

In his free time, Peter is a connoisseur of the latest technologies. He also particularly enjoys traveling and discovering foreign cultures, as one can gather from his past work experience. But his little boy takes up most of his time nowadays.

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Complaint replies by Peter Matúška

English
Dear Natascha,I'm glad to hear that your issue got resolved. I will now mark ... 3 years ago
Since the player stopped replying and therefore we can't continue investigati... 3 years ago
Hi Oliver,I see now. When it comes to processing self-exclusion requests, the... 3 years ago
Hi all,Thank you for your replies.Dear Alex,I'm glad to hear that your issue ... 3 years ago
Thank you Vulkan Vegas Casino team for the evidence provided. Dear Mehmet,The... 3 years ago
Hi Kelly,Unfortunately, there was no reply from the casino as expected. I'm a... 3 years ago
Hi Emily,Unfortunately, the casino didn't reply as expected. I’m afraid, ther... 3 years ago
Since the player stopped responding, we are rejecting the complaint. The play... 3 years ago
Hi Erhan, Unfortunately, the casino didn't reply as expected. I’m afraid, the... 3 years ago
Since the player stopped responding, her complaint will be rejected. 3 years ago
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