Our team
NEXT

Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

ico_compl_waitingico_compl_waiting24
ico_compl_waitingico_compl_waiting
70
82
84

Complaint replies by Michal Vicente

English
Unfortunately, the player has not responded to our messages and questions. Co... 10 months ago
Dear michaelereames,I'm glad to hear that your issue has been resolved succes... 10 months ago
Unfortunately, the player has not responded to our messages and questions. Co... 10 months ago
Unfortunately, the player has not responded to our messages and questions. Co... 10 months ago
Dear jonasvonw,The players should be aware of their casino account balance al... 10 months ago
Unfortunately, the player has not responded to our messages and questions. Co... 10 months ago
Dear beercats0321,I had the chance to review evidence provided to me regardin... 10 months ago
I have tried to contact the casino repeatedly but had no success. I’m afraid ... 10 months ago
Unfortunately, the player has not responded to our messages and questions. Co... 10 months ago
Dear betzebub11,I'm glad to hear that your issue has been resolved successful... 10 months ago
Show More Complaint Replies (+10)
1...26 27 28...32
Go to pageof 32 pages
flash-message-news
Don’t miss any news from the gambling industry
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news