Hello JimPartners,
thank you very much for your reply and sharing your opinion. Although I completely understand your point of view, I would like to let you know, that we don't consider time to be a problem when we try to help the player. In this case, Денис is trying to solve this issue for a long time and that is the reason we decided to give this a try and ask you for your standpoint. And I must say I really appreciate your quick responding.
And Денис, now the problem is, that I chcecked my emails and I don't see any proofs I asked from you. I know it's been a long time, but I really cannot help you without some valid evidence in our hands. Please understand, we can't continue solving this complaint without it and based solely on your claim. So please, send us some evidence if there is any, otherwise I will be forced to reject your complaint.
Thank you both for cooperation!
Hello JimPartners,
thank you very much for your reply and sharing your opinion. Although I completely understand your point of view, I would like to let you know, that we don't consider time to be a problem when we try to help the player. In this case, Денис is trying to solve this issue for a long time and that is the reason we decided to give this a try and ask you for your standpoint. And I must say I really appreciate your quick responding.
And Денис, now the problem is, that I chcecked my emails and I don't see any proofs I asked from you. I know it's been a long time, but I really cannot help you without some valid evidence in our hands. Please understand, we can't continue solving this complaint without it and based solely on your claim. So please, send us some evidence if there is any, otherwise I will be forced to reject your complaint.
Thank you both for cooperation!