The player from Germany is experiencing difficulties withdrawing their winnings due to limited availability of payment methods. We rejected the complaint because the player didn't respond to our messages and questions.
The player from Germany is experiencing difficulties withdrawing their winnings due to limited availability of payment methods. We rejected the complaint because the player didn't respond to our messages and questions.
The player from Germany is experiencing difficulties withdrawing their winnings due to limited availability of payment methods. We rejected the complaint because the player didn't respond to our messages and questions.
My payout simply does not arrive due to repeated suggestions.. They do not pay me out..
I was often able to pay out with my Mastercard, the next time I've been waiting for a long time, something else keeps coming up.
Suddenly there is no more Mastercard payout now everything has to be done WITH SKRILL!
PAYSAFE < RAPID SHARE< SKRILL < NOTHING GOES TO PAYOUT...
When I log in with skrill it keeps getting rejected!
I've also updated my Skrill account ... it supposedly has to be verified by making a deposit of 10 e!
Weird I'm Verified!!
All this ..on skrill and superboss
The verification was also for the ass but is through!
There is no payout!!
Accepting the money with Mastercard to deposit works without any problems...
That's really hilarious...!
Accept money but don't pay out...
I'm still waiting for my money for days...
Before that, you kept canceling my money...!
The consultants there only sell us bullshit!
And the best thing is that on other sites I can easily deposit and withdraw with Skrill.. It's only SUPERBOSS who are kidding!
I am really angry ...!
So people at best don't deposit at all anymore...it's not worth it!
They take the money from you...and.don't pay it out...
You only have stress and pointless counselor chat that only stall you !!
Lately they bring you to the crypto currency with the payout.. but that's also a thing..
So I finally want this casino to give me my money!
LG lenovozoo90
Meine Auszahlung kommt durch mehrmaliger Anregung einfach nicht an ..Sie zahlen mir nicht aus ..
Ich konnnte oftmals mit meiner Mastercard auszahlen , bei meinem nächsten Gewinn auf den Ich längere Zeit warte kommt ständig was anderes ..Ich hatte dann auch 10 e eingezahlt und weil es ja dann angeblich mit skrill gehen muss funktioniert hier auch nichts!
Auf einmal gibt es keine Mastercard Auszahlung mehr nun muss alles MIT SKRILL gemacht werden !
PAYSAFE < RAPID SHARE< SKRILL < ALLES GEHT NICHT ZUR AUSZAHLUNG ...
Wenn Ich mich mit skrill anmelden , wird es ständig abgelehnt !
Auch mein Skrill Account habe ich aktualisiert ...der muss sich angeblich durch 10 e Einzahlung mit verifizieren !
Komisch ich Bin verifiziert !!
All das ..bei skrill und superboss
Die verfifizierung war auch fur den arsch aber ist durch !
Es geht keine Auszahlung!!
Das Geld annehmen mit Mastercard zum einzahlen funktioniert problemlos ...
Das ist doch echt zum verarschen...!
Geld annehmen aber nicht auszahlen...
Ich warte immernoch seit tagen auf mein Geld...
Davor haben Sie ständig mein Geld storniert ...!
Die Berater dort verkaufen uns nur bullshit!
Und das beste ist ja auf anderen Seiten kann Ich problemlos mit Skrill ein und auszahlen ..Es ist nur SUPERBOSS DIE einen verarschen!
Ich bin.echt sauer ...!
Also Leute am.besten garnicht mehr einzahlen ...es lohnt sich nicht !
Die ziehen euch das Geld ab ...und.zahlen es nicht aus...
Ihr habt nur Stress und sinnlose beraterchat die einen nur hinhalten !!
Neuerdings bringen die einen zur krypto Währung mit der Auszahlung..aber das ist auch so ne sache ..
So ich möchte endlich das dieses Casino mir mein Geld gibt !
LG lenovozoo90
Dear Lenovozoo90,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem.
Please understand, that the variety and accessibility of payment methods are not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, contracts with the payment providers, and bank restrictions, all have a major influence. If a payment method was available for deposits, it doesn’t mean necessary, that it will be offered for withdrawals too.
If you’ve been advised by the casino to use an alternative payment method to withdraw your winnings, I would strongly recommend following their instructions. Unfortunately, casinos are sometimes powerless and limited in offering payment methods to their customers.
If there’s any relevant communication, please forward it to petronela.k@casino.guru.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Petronela
Dear Lenovozoo90,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem.
Please understand, that the variety and accessibility of payment methods are not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, contracts with the payment providers, and bank restrictions, all have a major influence. If a payment method was available for deposits, it doesn’t mean necessary, that it will be offered for withdrawals too.
If you’ve been advised by the casino to use an alternative payment method to withdraw your winnings, I would strongly recommend following their instructions. Unfortunately, casinos are sometimes powerless and limited in offering payment methods to their customers.
If there’s any relevant communication, please forward it to petronela.k@casino.guru.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Petronela
Dear Lenovozoo90,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Dear Lenovozoo90,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
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