A player from the United Kingdom deposited beyond their set limit after the casino's live chat advised turning off the limit. The player claims the casino ignored the 24-hour cooling-off period rule. The player has asked for today's deposits back and self-excluded right away. The complaint was closed based on the player's request.
SuperBoss Casino - Player's deposit limit issue and self-exclusion.
Amount: £250
SuperBoss Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.6
SuperBoss Casino has a Safety Index of 8.6, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Case closed
Our verdict
Other
REJECTED
Case summary
1 year ago
