HomeComplaintsSuperBoss Casino - Player's deposit limit issue and self-exclusion.

SuperBoss Casino - Player's deposit limit issue and self-exclusion.

Amount: £250

SuperBoss Casino
Safety Index:Very high
Submitted: 07 Nov 2023 | Case closed : 20 Nov 2023
Case closed Our verdict

Other

REJECTED

Case summary

11 months ago

A player from the United Kingdom deposited beyond their set limit after the casino's live chat advised turning off the limit. The player claims the casino ignored the 24-hour cooling-off period rule. The player has asked for today's deposits back and self-excluded right away. The complaint was closed based on the player's request.

Private
Private
12 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
12 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
12 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
11 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
11 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
11 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Public
Public
11 months ago

The complaint will be now closed based on the player's e-mail request.

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