The player from Nepal sought guidance on how to play casino games and how to deposit money using eSewa. The issue remained unresolved as the player did not respond to the Complaints Team's inquiries, resulting in the rejection of the complaint.
Dear tkavya661,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem.
Could you please confirm if your complaint is about SuperAce88 Casino? Do you have an account with this casino? Alternatively, are you specifically complaining about our website? If you are attempting to make a deposit at Casino Guru, please note that we only offer free games and you cannot deposit money to play here.
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika