HomeComplaintsSuperAce88 Casino - Player needs help with deposits and gameplay.

SuperAce88 Casino - Player needs help with deposits and gameplay.

Amount: रु300

SuperAce88 Casino
Safety Index:Low
Submitted: 01 Aug 2024 | Case closed : 15 Aug 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 months ago

The player from Nepal sought guidance on how to play casino games and how to deposit money using eSewa. The issue remained unresolved as the player did not respond to the Complaints Team's inquiries, resulting in the rejection of the complaint.

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4 months ago

How to play this game how we deposit money I have esewa only

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4 months ago

Dear tkavya661,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem.

Could you please confirm if your complaint is about SuperAce88 Casino? Do you have an account with this casino? Alternatively, are you specifically complaining about our website? If you are attempting to make a deposit at Casino Guru, please note that we only offer free games and you cannot deposit money to play here.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

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4 months ago

Dear tkavya661,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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4 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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