The player from Finland is experiencing difficulties accessing his account due to unfinished registration. We rejected the complaint because the player didn't respond to our messages and questions.
Yesterday I tried to create an account until the end, it allowed me to save it, but it didn't let me create an account until the end, now I don't know how to get my money back or get to log in because Harja keeps saying the password, can you return my money 10 ek, you can probably find it there in trustyly's information
Dear kuivamakimatti22,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Do I understand correctly that you were able to deposit funds into your account even without completing the registration process? What exactly seems to be the issue accessing your casino account?
If there is any relevant communication or screenshots that would explain the problem, please forward them to petronela.k@casino.guru.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Petronela
Thank you, kuivamakimatti22, for your email. Do I understand correctly that you were able to deposit funds into your account even without completing the registration process?