Stoiximan Casino - Player complains that he didn’t win anything.

OXI TIMIO PAIXNIDI SINDIASMI MONO PROS TO MEROS TOU KAZINOU KAI POTE DEN EDOSE TIPOTA

The first message from smmapanos:

"ΌΧΙ ΤΊΜΙΟ ΠΑΙΧΝΊΔΙ  ΣΥΝΔΥΑΣΜΟΊ ΜΟΝΟ ΠΡΟΣ ΤΟ ΜΈΡΟΣ ΤΟΥ ΚΑΖΊΝΟΥ  ΚΑΙ ΠΟΤΕ ΔΕΝ ΈΔΩΣΕ ΤΊΠΟΤΑ"

Dear smmapanos,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Kristina

ego thelo ta lefta mou kai ean eisaste axiopisti etairia opos lete kai fimi kai ola ayta pou grafete perimeno ...

Translation of the reply:

"εγώ θέλω τα λεφτά μου και εάν είσαστε αξιόπιστη εταιρία όπως λέτε και φήμη και όλα αυτά που γράφετε περιμένω"

Thank you for your reply, smmapanos. Please note that you have contacted Casino.guru and we cannot refund any of your money. Since you have not provided any further information or proof, that the casino has rigged games, I am forced to close this complaint.

Please understand, that it is very difficult for us to proceed with this case without supporting evidence. We would like to help you, but it’s impossible for us at this time. Please, if you come across any kind of proof, do not hesitate to contact us and we can reopen this complaint anytime.