The player from Greece is dissatisfied with the casino’s RTP (Return to Player). We’ve rejected this complaint as unjustified.
Stoiximan Casino - Player complains that he didn’t win anything.
Amount: ??
Stoiximan Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
3 years ago
Public
Public
3 years ago
Translation
Hello dear forum! I want to mention the strange behavior in the game the play and go provider of the betting company. First, very difficult to unlikely to catch a bonus game. Second, all winnings do not exceed X 50. Third, I noticed two identical symbols on the same reel. Fourth I doubt the RTP of the provider. Fifth, it does not indicate from which server the provider and the game are transmitted. I play at the same provider and specifically the same slots for a very long time. I noticed a big difference from the other casinos in the game. Please read and approve my complaint, to check this issue. Thanks in advance!
Automatic translation:
Public
Public
3 years ago
Dear Κοσμάς,
Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.
If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.
Best regards,
Petronela
Public
Public
3 years ago
Translation
Well done and you in the same pattern ...
Today I am not lucky, next time you will be luckier ...
Mercy .. I have not been lucky for a year in the same provider and in the specific slots ... You probably did not understand what I wrote from the beginning ...
Anyway ... Thanks for the effort ..
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