HomeComplaintsStellar Spins Casino - Player's asking for a deposit refund.

Stellar Spins Casino - Player's asking for a deposit refund.

Amount: A$50

Stellar Spins Casino
Safety Index:Low
Submitted: 17 Jul 2022 | Case closed : 01 Aug 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from Australia is asking for a deposit refund and he would also like to close his account. The complaint was rejected because the player didn't respond to our messages and questions.

Public
Public
2 years ago

I would like all my deposits returned please and my account blocked. Ty

Public
Public
2 years ago

Dear Nortstarj,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Could you please clarify why you are asking for a deposit refund and account closure?

Have you tried contacting the casino regarding this issue?

Looking forward to hearing from you.

Best regards,

Kristina

Public
Public
2 years ago

Dear Nortstarj,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

Public
Public
2 years ago

Unfortunately, we’re forced to close this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news