The player from Australia is asking for a deposit refund and he would also like to close his account. The complaint was rejected because the player didn't respond to our messages and questions.
Dear Nortstarj,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Could you please clarify why you are asking for a deposit refund and account closure?
Have you tried contacting the casino regarding this issue?
Looking forward to hearing from you.
Best regards,
Kristina