The player from Canada had his sports betting winnings cancelled. We rejected this complaint as it was sports betting related.
Stake Casino - Player’s winnings have been voided.
Amount: 500 mBTC
Stake Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.9
Stake Casino has a Safety Index of 7.9, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Other
REJECTED
Case summary
2 years ago
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2 years ago
Dear RosesAreRed123,
Thank you very much for submitting your complaint. As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint. If it is convenient for you, we can continue our communication through emails. My email address is petronela.k@casino.guru.
Please let me know how you would like to proceed.
Thank you very much for your understanding.
Best regards,
Petronela
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2 years ago
Hey Petronela,
Thank you for your response. I have sent you an email
I find it very strange that you guys cannot assist with an online casino who has a sportsbook.
Why accept and publish my complaint only to reject it? In reality, makes absolutely no sense to me.
Nonetheless, as I have been clearly scammed by stake.com for almost 0.5 BTC, if you can point me in the right direction, that would be great as
i have plans to take full legal action and expose them to everyone.
I just want my money…. And if not, I will continue to publish this everywhere and take legal action against these scammers. They have taken over 2 million dollars from me and now they want to scam me for 0.5 BTC?
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2 years ago
Thank you very much, RosesAreRed123, for your reply. Since you have confirmed that the issue is purely related to sports betting, I’m afraid we won’t be able to help you.
I’m truly sorry we couldn’t help you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. As I mentioned earlier, since we don’t have a branch dealing with sports betting yet and enough insight to take on this kind of dispute or judge it appropriately, we are forced to reject your complaint in the end. I really wish I were of more help.
I contacted the casino requesting more information and will continue our communication via emails.
