HomeComplaintsSportuna Casino - The player's experiencing an unspecified issue.

Sportuna Casino - The player's experiencing an unspecified issue.

Amount: 2,000 zł

Sportuna Casino
Safety Index:High
Submitted: 10 Jan 2023 | Case closed : 31 Jan 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player's experiencing an unspecified issue in Sportuna Casino. The complaint was closed as the player stopped responding.

Public
Public
1 year ago

file

Public
Public
1 year ago

Dear stefanovm416,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Sportuna Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Public
Public
1 year ago

file

Public
Public
1 year ago

Hello stefanomv416,

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Feel free to post your messages here as the site automatically translates it.

Looking forward to your answer.

Public
Public
1 year ago

Dear stefanovm416,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news