Sportingbull Casino - Player is disappointed with bonus offers.

Dear casino lovers,

After a few years of using this casino without any issues now, I experienced a lot of incompetency by contacting casino support.

I'm a good depositor and loyal customer who always was given extra bonuses every 7 days, now whatever you deposit you getting just nothing (3-15 spins 0,30€ each) Disappointed and not recommend this casino to anyone - poor promotion offer with 25% extra bonus is given randomly 1-2 a month and during a week poor promotion offer on selected games. 

Be aware of this.

Dear Peter,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I’m not sure how could I be of help. I would recommend sharing your experience in our Forum https://casino.guru/forum, where it will be accessible and visible for more players.

Meanwhile, please understand, that we can’t penalize the casino for not giving you a bonus automatically.

Please do not hesitate to contact me if there’s anything else, I could do for you in this matter, otherwise I will be forced to reject your complaint. Thank you for your understanding.

Best regards,

Petronela

Dear Peter,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

Please close this case

I’m very sorry we couldn’t help you to resolve this case, but please do not hesitate to contact us if you run into any issues with this or any other casino in the future. I will reject this complaint now. Thank you for your understanding.