HomeComplaintsSportaza Casino - The player's withdrawal is delayed.

Sportaza Casino - The player's withdrawal is delayed.

Amount: €625

Sportaza Casino
Safety Index:High
Submitted: 05 Jan 2022 | Case closed : 19 Jan 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's withdrawal is delayed for over a week. The complaint was rejected as the player stopped responding.

Public
Public
2 years ago
Translation

Hello, with the sportaza website I am waiting for a credit of 225 euros from 22 December 2021 and from 29 December another credit of 400 euros chatty live and they give you the same answer that the financial department sends the email

Automatic translation:
Public
Public
2 years ago

Hello Fabio.50,

Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Sportaza Casino. Allow me to ask you a few question before we would move forward.

Was this your first ever withdrawal request in the casino? Since when exactly is your account fully verified? Did you accumulate your winnings from casino or sports betting? Did you use any deposit or no deposit bonus?

Also please if you have any additional screenshots or proof forward them to to nikolas.b@casino.guru.

Regards,

Nick

Public
Public
2 years ago

Hello Fabio.50,

We haven't hear from you in a while. Please note that if we won't get any respond within the next 7 days, the complaint will be rejected.

Public
Public
2 years ago

The complaint will be now rejected for the above mentioned reason.

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