Sportaza Casino - Player's struggling to receive her withdrawal.

Withdrawals take a long time, there is no weekly bonus to make a deposit and it's fast, but it sucks to make a withdrawal.

this because pix and the play fun wallet in seconds transfer is already done hated

Dear Aparecida,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Could you please advise if you currently have any pending withdrawals? Have you made any successful withdrawals before?

Looking forward to hearing from you.

Best regards,

Kristina

My withdrawal hasn't dropped yet, before it was 3 days now 14 days?? Uffff

I have withdrawal pending yes.

Thank you for your reply, Aparecida. Have you made any successful withdrawals before? Could you please advise if you have passed the verification? Have you accumulated your winnings with or without an active bonus?

I got it out.

It's time consuming but it fell into the account yes it's a reliable bookmaker

Dear Aparecida,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Kristina,

Casino.Guru