Spintropolis Casino - Player cannot close his account.

non funziona il link per limitare i versamenti ne’ quello per cancellare account.

i tempi di prelievo sono eterni.

ho mandato mail un mese fa per richiedere cancellazione account e dicono ancora rispondermi !!

pessima esperienza.

Hello Paolo.

We are sorry that you have a bad experience in this casino. We can recommend you choose one of the top casinos on our list. Before we process your complaint and contact the casino, I would like to ask if you have still some money left in your casino account.

Regards, Matej

Nessun account vuoto

Hello Paolo.

If I understand it correctly, you are asking the casino to close your account there, am I right?

esatto

grazie

Hello Paolo. 

Could you please confirm that your account is closed now?

Ciao

Ho controllato ed è ancora attivo

grazie

Paolo

Hi Paolo :) 

First of all, thank you for your testimony. 
I contacted customer service to understand why your account is still not closed. 
And I saw that after you made your request to close the account, you made several deposits, and moreover, I see that you are in contact with your agent. 
That's why it's not closed yet, 
Thank you Paolo

Ciao :)

grazie per essere stato sbattuto

Voglio chiuderlo

se poi chiedo e non mi rispondono. Anche dopo un mese, le email possono essere riprodotte di nuovo.

quindi non chiuderlo?

grazie

Paolo

Hello Paolo.

Do you have some update about your account issue? I contacted the Spintropolis casino and asked them again to close your account. Have they closed it? 

We're really sorry about your negative experience.

Chiuso!!!

grazie mille siete stati preziosissimi!!

paolo

Thank you for cooperation,  Paolo.  

I am closing your complaint. 

I wish you good luck in the future. 

Matej