SpinsUp Casino - Player claims casino is a scam.

This is a fake casino the rtp is a fake scam please 🙏 don’t deposit in this casino I hit over 200 bonus and not once were they over 10 x look at my picture I played on this casino for different days for few weeks and not. Once was one bonus over 10 x is a fake site rtp is not real in this casino one good thing is I will never play slot online again after playing here so I have to thank them for that

Dear Fishking12,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP):

https://casino.guru/learn-about-games-of-chance-rtp-variance

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Kristina

Dear Fishking12,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.