The player wasn't paid out as the casino claims he has multiple accounts. The complaint was rejected as the player stopped responding.
Spinfinity Casino - The player wasn't paid out.
Amount: $500
Spinfinity Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.7
Spinfinity Casino has a Safety Index of 8.7, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
They said I had more than one acct but I did nothing was paid out .I won 614.00 asked for 500 payout 50 fed ex but they didn't want to pay out .I highly recommend all for nothing
Public
Public
2 years ago
Hello Monica,
Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Spinfinity Casino.
Please allow me to ask you a few more question before we would move forward.
Are you aware that you or anyone else from your household own an account in Spinfinity Casino? Was your account ever verified before? Was this your first ever withdrawal request from the casino?
Looking forward to your answer and I hope we will be able to help you out.
Regards,
Nick
