The player wasn't paid out as the casino claims he has multiple accounts. The complaint was rejected as the player stopped responding.
Spinfinity Casino - The player wasn't paid out.
Amount: $500
Spinfinity Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
They said I had more than one acct but I did nothing was paid out .I won 614.00 asked for 500 payout 50 fed ex but they didn't want to pay out .I highly recommend all for nothing
Public
Public
2 years ago
Hello Monica,
Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Spinfinity Casino.
Please allow me to ask you a few more question before we would move forward.
Are you aware that you or anyone else from your household own an account in Spinfinity Casino? Was your account ever verified before? Was this your first ever withdrawal request from the casino?
Looking forward to your answer and I hope we will be able to help you out.
Regards,
Nick
