Home Complaints Spinfinity Casino - The player wasn't paid out.

Spinfinity Casino - The player wasn't paid out.

Amount: $500

Spinfinity Casino
Very good reputation
Submitted: 23 Mar 2022 | Case closed : 30 Apr 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

7 months ago

The player wasn't paid out as the casino claims he has multiple accounts. The complaint was rejected as the player stopped responding.

Public
8 months ago

They said I had more than one acct but I did nothing was paid out .I won 614.00 asked for 500 payout 50 fed ex but they didn't want to pay out .I highly recommend all for nothing

Public
8 months ago

Hello Monica,

Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Spinfinity Casino.

Please allow me to ask you a few more question before we would move forward.

Are you aware that you or anyone else from your household own an account in Spinfinity Casino? Was your account ever verified before? Was this your first ever withdrawal request from the casino?

Looking forward to your answer and I hope we will be able to help you out.

Regards,

Nick

Public
8 months ago

Dear Monica,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Public
7 months ago

The complaint will be now rejected for the above mentioned reason.

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