The player from Germany requested a refund from the casino weeks ago but has not received a response and is unable to access chat for assistance.
I requested a refund from the casino weeks ago and I still haven't received a response. I haven't been able to access the chat for days.
Dear suppermami1976,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Spinanga Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Why did you request a refund from the casino? I will be waiting for your reply patiently.
Best regards,
Nick