The player's deposit via phone did not arrive to his casino account. The complaint was rejected as the player stopped responding.
I deposited money via phone bill. I had R120 in total. The first R30 loaded. The rest of the R90 didn't show at all
Dear Jade,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Spin247 Casino. Allow me to ask you a few more question before we would even try to contact the casino.
When was the first deposit made and how long after did it arrive to your casino account? When did you make the second deposit via phone? Did you try to contact the casino or your phone provider with the issue?
Also please if you have any proof or documents which could assist this case, please forward it to nikolas.b@casino.guru.
Looking forward to your answer.
Regards,
Nick