HomeComplaintsSpin Million Casino - Player’s struggling to withdraw his winnings.

Spin Million Casino - Player’s struggling to withdraw his winnings.

Amount: €2,450

Spin Million Casino
Safety Index:Low
Submitted: 30 Oct 2020 | Case closed : 15 Nov 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Sweden is experiencing difficulties withdrawing his funds. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
3 years ago
Translation

They do not pay a certain worst casino

Automatic translation:
Public
Public
3 years ago

Dear Hubos,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details. Could you please elaborate? Do I understand correctly that your withdrawal has been cancelled?

I hope we will be able to help you to resolve this issue as soon as possible. I will be waiting for your reply patiently.

Best regards,


Public
Public
3 years ago

Dear Hubos,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

Public
Public
3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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