Spicy Jackpots Casino - Player’s withdrawal is delayed.

Requested a withdrawal of my winnings on 7th December, have emailed customer services and spoke to 3 advisors (including today) and have been told due to high volumes there is a delay and to be patient, I think I've been patient long enough. How are these scammers allowed to operate and not get shut down? I get bombarded everyday to deposit, thankfully I've accepted my initial loss after reading reviews but still tried anyway, just trying to warn others if this cowboy casino is still in operation

Dear Tanny,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues.

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

• Could you please advise if you've ever received any winnings from this gambling establishment? If possible, please post a screenshot of your withdrawal history here in this thread.

Thank you in advance for your cooperation and reply.

Best regards,

Kristina

Hi Kristina

This was my first withdrawal, I was hesitant about depositing anything else until I knew this company was legit, I foolishly joined without reading any reviews and I got nervous after making my first withdrawal.

So currently I'm just waiting on this one

Many thanks

Tanya

Dear Tanny,

Thank you for your reply. Unfortunately, I regret to inform you that since this casino has over 20 cases closed with a "No reaction policy," we are forced to close your complaint as "Unresolved." This will also impact the overall safety index of the casino.

I understand this is not the resolution you were hoping for, but the decrease in rating due to unresolved complaints could potentially prompt the casino to reconsider their approach in the future.

Regrettably, it appears that Spicy Jackpots Casino consistently ignores our attempts to mediate any issues. You can check our previous failed attempts to communicate with them, including numerous efforts to reach them through live chat and their affiliate team. Unfortunately, all attempts to resolve these complaints have been unsuccessful as the cases continue to grow.

We strongly recommend avoiding this casino. I truly wish I could do more to help.

Should the casino choose to reopen this complaint, they are welcome to do so at any time.

Best regards,

Kristina