Spicy Jackpots Casino - Player’s withdrawal has been delayed.

I am absolutely disgusted with spicyjackpots.com they took my money then tryed to withdraw funds from them they told me that I would never receive this they closed my account then up to date re opened it in the beginning I was fully verified now they are stating that I am not verified all my records of my transactions have gone missing something or someone should put a stop to there activitys as scaming frauding people

Dear Sunshine61,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Not the case they closed my account then told me I would never receive what I won they are lieing since then I logged in and the account shows nothing dispite I got verified by them sent passport bank card to close a account in 1 day then refused to pay out it shows unverified they are scaming me again to do this not justified they are committing fraud and something or someone do something about this they do not have a licence they have copied other games for there site this is terrible

They will get rid of people's information it needs the police to investigate

We have noticed that you have submitted two complaints about the same issue, therefore, I am forced to reject this one. Your other complaint will remain open, so from now on, please reply only to that thread. I would like to kindly ask you to always submit only one complaint about each issue. Thank you very much for your understanding.