The player from the United Kingdom mistakenly withdrew money to an expired card. As a result, the funds bounced back, and the casino subsequently closed his account, accusing him of fraudulent activity and money laundering. The player eventually received his withdrawal after verifying his new card. However, the account remained closed. We explained that casinos have the right to close accounts without providing a reason if there is no remaining balance, and advised the player to register with a different casino.
Space Casino UK - Account closed due to mistaken withdrawal to expired card.
Amount: £1
Space Casino UK
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.4
Space Casino UK has a Safety Index of 8.4, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
5 months ago
