The player's account got blocked without further explanation. The complaint was resolved as the player's account got reopen and received his pending withdrawal.
Sons Of Slots Casino - The player's account got blocked.
Amount: €300
Sons Of Slots Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.5
Sons Of Slots Casino has a Safety Index of 2.5, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
Public
Public
2 years ago
Translation
Hello, I just got banned from Sonsofslots after I asked for my verification status and if the casino works with the Oasis database. Within a few seconds this was denied and I was blocked. Currently there are still 300€ in my account. 225€ of it were deposited. Please help so that I can at least get my deposits back. That doesn't work at all
Automatic translation:
Public
Public
2 years ago
Hello Benjdall,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Sons Of Slots Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise what did the casino mean by "gambling issues"? Did you contact them by e-mail since then and if yes, what did they respond? Is your account already verified?
Looking forward to your answer.
Regards,
Nick
Public
Public
2 years ago
Translation
Hello, I asked if you work with the oasis database because I got blocked on other sites. They said that I can play like that and that they don't work with them. After that I was immediately banned. Now I have found out by email that as soon as I send my bank card I am verified and the money is paid out. My account is still locked so I can't pay it out manually. Until now the casino hasn't answered if they really pay it out now. They said as soon as I'm verified I'll get the money. I'm still waiting for an answer.
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