The player from Sweden has been waiting for six months to withdraw winnings after utilizing a sports bonus on the casino website, but the withdrawal remains stuck in "processing."
Snabbare Casino - Player's withdrawal has been delayed for six months.
Amount: 9,106 kr
Snabbare Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case opened
Current status
Waiting for Casino Guru to reply
3d 23h 47m 59s
Case summary
3 days ago
Public
Public
5 days ago
I used my sport bonus on the website and ended up winning money. I tried to withdraw it right after and everything seemed fine, then the withdrawal was stuck in "processing" and has been like that since.
Public
Public
5 days ago
Hello ervinolah4,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Snabbare Casino. Please allow me to ask you a few more question before we would move forward.
- Could you please advise if your account is already verified and if yes, since when exactly?
- Did you accumulate your winnings with real money or did you use a bonus?
- When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
Casino Guru is examining the case
