Slottica Casino - Player’s deposit has never been credited into his account.

Deposit 320 pesos and 4 days have passed and nothing that solved me apart, no longer wsw m atie. The chat

Dear José,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process which takes one month approximately. In these cases, casino has its hands tied.

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint opened for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Kristina

Thank you very much, if I will contact the provider, search the network and apparently that provider has promos on their deposits, regards

Dear José,

Is there anything new regarding this complaint? Have you contacted the payment provider? We are extending the timer by 7 days. Please, be aware that in case you fail to update the status of your complaint in the given time frame, we will reject it. Looking forward to hearing from you.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.