Slots33 Casino - Player’s account has been blocked.

i have deposit 1000 and claim 333 welcome bonus

then win on live casino

when come to withdrawal....say need turnover/rollover

i understand then keep betting blackjack game baccarat game

till turnover achieved

then withdraw and contacted livechat

you may withdraw

then i withdraw it RM 5,000

but account suddenly log out and i cannot enter

pop message account inactive

then contact again the live chat

no answer

say hold will check

no problem i wait

then suddenly log out auto by the chat

no reply ady.........

Additional comments from the player:

i know how they scam ady

if you deposit and lose money not problem

once you win the block

based on my judgement

this idoot are scam no money pay out

only take all ppl money only

sure win policy

you may lose but not win

lose will be ok

once you win they will block

Dear Lai,

Thank you very much for submitting your complaint and forwarding all the relevant communication. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please specify which exact bonus you have activated or been activated inside your account? Did you receive any explanation which exact rule has been breached and why your winnings have been cancelled?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear Lai,

Thank you very much for submitting your complaint and forwarding all the relevant communication. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please specify which exact bonus you have activated or been activated inside your account? Did you receive any explanation which exact rule has been breached and why your winnings have been cancelled?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

hi Petronela,

they rules is you won't win from slots33

only lose money scammed

pls alert all people like me trusted casino guru

simple only

alot of people they had scammed

put it this way,

You may try yourself on live chat:

try to ask open new account....

they serve u very well

ask bout promotion(very good answer and service)

once after you ask alot of question then you simply type in the your reply:

scammer give back money?

either you forward

this or anything related to goverment complaint or casino complaint or scammer website

immediately they stop u and block your ip address to live chat>..(try and see 100% i'm sure scam)(too manys people scammed)

it will pop out the same thing

(Your account was blocked by provider because provider found abnormal betting behavior in your account . your deposit has been fully refund to your account , dont worry sir. you may check your bank account now ya)

this one is proven tons million dollar they had scam

cheating people money

just try again use other phone(thru live chat)

same thing happen

closed and block my ip address

this time

after few minutes chat

when ask refund my money that scam???

straight away closed chat

Thank you, lai, for your reply. Could you please advise if you have received the refund?

I had receive 1000 refund

but wining 4000++ no pay (been online betting more than 6-7 hour with them)

turnover claim also don’t have

no payout at all

scammer

I am 1st scam by online casino

Thank you very much, lai, for providing all the necessary information. I will now transfer your complaint to my colleague Nick who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

We will now try to contact Slots33 Casino and ask them to join us to help you resolve your issue.

ok good

but scammer won't join..

i think so...

DO NOT PAY WINING

other online so far good for

1st time kena this type of scam

As I told you earlier

scammer won’t reply

cheat ppl money

will complaining many times to our Malaysian authorities

hi there

so no reply yet?

blacklist them la

Unfortunately, we haven't receive any answer from the casino yet. Please note, if they won't respond us within the next 7 days, the complaint will be closed as unresolved which could lead to casino's rating deduction.

Ok sir

Black List them to help prevent scam other ppl money

real Scammer sir

dont ever try

Dear lai,

I'm really sorry that we are not able to help you more but we still haven't receive any answer from the casino, and as it is unresponsive, there isn't much we can do. Please do not hesitate to contact us if you will come across any trouble in the future, we will gladly try to help. The complaint will now be closed as unresolved, which could lead to casino's rating deduction.

Best regards,

Nick

Casino.guru

Cheater company

pls info other Player not into the scam on This casino

Ok noted with thanks