HomeComplaintsSlots of Vegas Casino - Player’s withdrawal has been delayed.

Slots of Vegas Casino - Player’s withdrawal has been delayed.

Amount: $5,000

Slots of Vegas Casino
Safety Index:Above average
Submitted: 02 Jul 2021 | Case closed : 19 Jul 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from the UK is experiencing problems with withdrawal. The casino cancelled his withdrawal and asked for another bank account to send it to. We rejected the complaint because the player didn't respond to our messages and questions.

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2 years ago

Do not play this casino the worst payers ever had a problem everytime I tried to withdraw had to pending withdrawals of$2500 after 4 weeks pending they put money back into my casino account saying they would no longer send money to my bank account after paying out the previous month and said they needed other bank details but would not provide me with a list of exceptable banks. The cooperation from the casino is terribly slow and the quickest I ever got paid out was about 5 weeks ,There are lies all over this casinos website well dodgy stay well away and save your self a lot of money and heartache,I actually made my first $1000 this morning in internet marketing after setting up just two weeks ago this is my new thing here have a look and stop gambling like I have ,paste this code into your browser ***

Edited by a Casino Guru admin
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2 years ago

Dear mattym73,

Thank you very much for submitting your complaint. I’m very sorry to hear about your problem.  Do I understand correctly that you have made successful withdrawals before? Would you be so kind and forward any relevant communication between you and the casino to kristina.s@casino.guru?

Thank you in advance for your reply. I hope, we will be able to help you to resolve this case as soon as possible.

Best regards,

Kristina

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2 years ago

Dear mattym73,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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