The player from Croatia reports that the casino has taken over 800€ from her account after completing all verifications, with winnings pending for over two weeks. She claims the account closure reasons provided by the casino are false.
Slots Hammer Casino - Player's account has been closed and winnings confiscated.
Amount: €827
Slots Hammer Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Case opened
Current status
Waiting for player to reply
6d 17h 4m 50s
Case summary
6 hours ago
Public
Public
19 hours ago
SHUT THIS SITE DOWN, STEALING YOUR MONEY
They took more than 800e from my account after all verifications I send and had money in pending for more than 2 weeks.
If you earn money thy just took it from you because that is not in their interest, it disgrace !!
They made reason because how your account can be closed and none of them is true.
Public
Public
6 hours ago
Dear Brunomk98,
Thank you for submitting your complaint, and I’m sorry to hear about the issues you’ve experienced with Slot Hammer Casino. To better assist you in resolving this matter, I would appreciate your help with a few additional details.
- Could you kindly let me know when your account was verified?
- Additionally, may I ask whether you were playing casino games or participating in sports betting?
- Lastly, have you ever accessed the casino while using a VPN?
Your responses will help us move forward more effectively, and I look forward to hearing from you.
Best regards,
Nick
Brunomk98 has 6d 17h 4m 50s to reply
