Slots Garden Casino - Player believes that their withdrawal has been delayed.

I can already tell when someone is trying to weasel out of paying. I am an approved player with confirmation of my documents. I played a $50 deposit with a NO RULES 240%. I'm at 300$ and tried to withdraw. Automatically denied. No reason. Why would I wait months or weeks to complain? I heard fast withdrawal times. No sense continue playing if there is no chance of winning.

Dear badboi80843,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

I guess I should have followed recommendations and stayed away, in hindsight. This site is surely not kosher in many respects and the only time they fight is when people got winnings to collect. Maybe I will alert all over social media for people to NOT even consider .Slots Garden

Dear badboi80843,

Have you received your withdrawal from the casino yet?

Oh no. These .......individuals enticed me to play a bonus and then offered me more free bonuses just for instances such as this. They are claiming that I played 2 bonuses in a row. I don't know if that is true, but if it is, it was set up nicely by these......individuals so as to make this very claim and confiscate my winnings.

Dear badboi80843,

Please forward your full deposit and bonus history to nikolas.b@casino.guru.

Dear badboi80843,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.