HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37517Opened1013Not solved4943Solved10440Rejected21121
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for player to reply

29d 23h 27m 46s

Disputed amount: €20

Bizzo Casino - Player's deposit delayed in processing.

Bizzo Casino
Safety Index:Below average Submitted: 15 May 2024
Case opened Current status

Waiting for player to reply

6d 23h 24m 53s

Disputed amount: A$35,000

FastPay Casino - Player's account closed due to alleged duplicate account.

FastPay Casino
Safety Index:High Submitted: 15 May 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 54m 33s

Disputed amount: €35

Boomerang-Bet Casino - Player's deposited money not reflected in the account.

Boomerang-Bet Casino
Safety Index:Above average Submitted: 15 May 2024
Case opened Current status

Waiting for player to reply

6d 23h 21m 3s

Disputed amount: 2,900 INR

BC.Game Casino - Player can't access his account.

BC.Game Casino
Safety Index:High Submitted: 15 May 2024
Case opened Current status

Waiting for player to reply

6d 22h 17m 17s

Disputed amount: €1,000

Efbet Casino ES - Player encounters unresponsive casino after game freeze.

Efbet Casino ES
Safety Index:Above average Submitted: 15 May 2024
Case opened Current status

Waiting for a delayed payment

3d 21h 27m 17s

Disputed amount: $100

New Funclub Casino - Player believes that their withdrawal has been delayed.

New Funclub Casino
Safety Index:Low Submitted: 15 May 2024
Case opened Current status

Waiting for player to reply

6d 22h 14m 42s

Disputed amount: €500

SG Casino - Player’s withdrawals are delayed.

SG Casino
Safety Index:High Submitted: 15 May 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 4m 13s

Disputed amount: €2,000

WestCasino - Player's withdrawal denied and issues with deposit limit.

WestCasino
Safety Index:High Submitted: 15 May 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 22h 8m 31s

Disputed amount: A$103

Lukki Casino - Player's deposit not credited to casino account.

Lukki Casino
Safety Index:Low Submitted: 15 May 2024
Case opened Current status

Waiting for player to reply

29d 21h 21m 21s

Disputed amount: €100

Jackpoty Casino - Player's deposits have not been credited to the casino account.

Jackpoty Casino
Safety Index:High Submitted: 15 May 2024
Show more complaints (+10)
Showing 1 - 10 of 37,517 complaints
1 2...3752
Go to pageof 3,752 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news