HomeComplaintsSlotjoint Casino - Casino website doesn’t load properly.

Slotjoint Casino - Casino website doesn’t load properly.

Amount: ??

Slotjoint Casino
Safety Index:Above average
Submitted: 18 Jul 2020 | Case closed : 02 Aug 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Austria is inquiring about website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
4 years ago
Translation

Paypal deposit does not work via Google Chrome!


Error message: " There was no activity on page for too long. For security reasons your session has expired. To complete this transaction please begin again"


Software performance is rather bad!


  1. Games are often laggy and often lose the server connection.
  2. Sometimes you are simply logged out of your account.
Automatic translation:
Public
Public
4 years ago

Dear Michael,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Austrian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint more than 24 hours ago, could you please advise if the issue is persisting? Are any of your funds being held by the casino?

Looking forward to hearing from you.

Best regards,

Petronela

Public
Public
4 years ago

Dear Michael,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
4 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

 

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