Hello Angelic81,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Slotified Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Please keep in mind that the player has to choose from the available payment methods and chose from the available ones.
Looking forward to your answer.
Regards,
Nick
Hello Angelic81,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Slotified Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Please keep in mind that the player has to choose from the available payment methods and chose from the available ones.
Looking forward to your answer.
Regards,
Nick