HomeComplaintsSlot Madness Casino - Player unable to contact casino and withdraw winnings.

Slot Madness Casino - Player unable to contact casino and withdraw winnings.

Amount: $400

Slot Madness Casino
Safety Index:Below average
Submitted: 11 Nov 2023 | Case closed : 26 Nov 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

11 months ago

A player from Missouri has been unable to reach the online casino platform for withdrawing money due to a domain issue and non-existent email address. The complaint was rejected as the player stopped responding.

Public
Public
1 year ago

When I try to go to the platform it says domain not found so I am not even able to communicate with the casino. I even tried to communicate through an email we had already communicated through and it says the email cannot be found. I'm super upset. I want my money.


Public
Public
1 year ago

Dear carimcdowell80,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Slot Maddness Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Since when is the site unavailable? Do you have a pending withdrawal? Is your account verified? I will be waiting for your reply patiently.

Best regards,

Nick

Public
Public
12 months ago

Dear carimcdowell80,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
11 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news